FAQ

 Got a question or need help? Babe, we've got you.


General


Give me the downlow on 2AM

2AM London is for sassy, strong-minded, independent, fashion-conscious people that know what they want - and they want to look good! Our gel polish is about being in control. We didn’t just want to create a collection of gel polish colours that looked awesome -- we made them so you feel empowered when wearing them too. 

how many colours do you stock?

We currently stock 84 gel polishes in our 7 core collections. 

do you run a brand ambassador program?

YES QUEEN! We love supporting nail techs who support us. Want to be a part of the #2AMCREW send us an email to hitmeup@2amlondon.com or DM us on Insta.

Can you provide MSDS sheets?

do you offer samples?

No babe, unfortunately not. 

Products


ARE 2AM LONDON GEL POLISHES PURE GEL?

2AM London gel products are 100% gel.

Are your products vegan friendly and cruelty free?

100%. 2AM London products are 100% vegan and are not tested on animals. 

Do i need to use a base & top coat with 2am gel polishes?

Always use a Base Coat & Top Coat for a longer lasting manicure. Apply First Base Base Coat, apply 2 thin coats of your chosen gel polish shade then finish with your fave 2AM London Top Coat. 

Can use 2am london gel polish with other brands top & base coat?

We don't advise this. Here's why 2AM London products have been formulated to work exclusively together. Using our formula with other products may not give you the desired results you expect resulting in your many not lasting 2-3 weeks. 

How long will a 2am london gel polish mani last?

2AM gel polishes last around 2-3 weeks.

How long does 2am london gel polish take to cure?

We're quicker than your ex babe, just 30 seconds. 

Do 2AM London gel polishes contain HEMA, and what percent?

Our 2AM London gel polish range has recently become HEMA free, which means we still have stock of HEMA lines and will be filtering through the new stock. By January 2022 we expect to have the full range available in HEMA free. Depending on the gel polish shade chosen the percentage of HEMA ranges between 30-42%. 


If you wanted to place an order for the HEMA free range please contact us - hitmeup@2amlondon.com.



Is 2AM London Hypoallergenic?

We're in the process of changing over all of our gel polishes to HEMA free. Once this transition is complete the brand will be completely hypoallergenic, we expect completion of the HEMA transition by January 2022. If you want to check specific gel polish shades contact us on hitmeup@2amlondon.com.

where do i need to store 2am london products?

Keep all products away from heat and avoid light. Store gel polish and nail products in a dry, cool place. 

do you offer samples?

No babe, unfortunately not. 

Professional & Salon


I am a nail pro, can i purchase 2am products?

100%. 2AM London can be used by anyone! You can purchase online or set up an account with our customer service team, just head to our contact us page for info. 

i am a salon, how do i stock 2am products?

You can purchase online or set up an account with our customer service team, just head to our contact us page for info. 

can i purchase the whole 2am london gel polish collection?

Absolutely! You can purchase the whole collection online or set up an account with our customer service team, just head to our contact us page for info. 

Do i need to use a base & top coat with 2am gel polishes?

Always use a Base Coat & Top Coat for a longer lasting manicure. Apply First Base Base Coat, apply 2 thin coats of your chosen gel polish shade then finish with your fave 2AM London Top Coat. 

Do 2am london offer marketing materials/posters etc?

Yes! We love that you want to show off the 2AM brand.  Contact our customer service team for info on these at hitmeup@2amlondon.com.

Support


i need help with my order

i need to change my address, who do i contact?

You can change your address via your online account once you've logged in or you can drop our customer service team an email to hitmeup@2amlondon.com.

can i purchase the whole 2am london gel polish collection?

Absolutely! You can purchase the whole collection online or set up an account with our customer service team, just head to our contact us page for info. 
can i check my order status?
Absolutely! You can check your order status via the chat box - just make sure you have your order number to hand. Need further assistances? No problem. Out customer service team on on hand Monday - Friday 8:30am -5pm, just head to our contact us page for info.